Craig - Carpentry and more

I contacted Craig from Around the House & Co. after noticing my internal timber staircase had become worn and was starting to show its age. As one of the main features of my home, I wanted someone who genuinely cared about quality and attention to detail.

From the very beginning, Craig made the whole process easy. He was friendly, approachable and took the time to understand exactly what I was hoping to achieve. What I appreciated most was that he explained the entire process instead of just getting started.

He walked me through the timber options, why some sections needed replacing, the sanding and preparation involved, and how the staining and protective finish would provide a durable, long-lasting result. He also clearly explained the costs, so I knew exactly what I was paying for. That honesty and transparency gave me complete confidence in his work.

Throughout the project, Craig kept me updated, let me know when he was arriving, and made sure I was happy with each stage before moving on. His communication was excellent, and I never felt left wondering what was happening.

The finished staircase exceeded my expectations. The craftsmanship, attention to detail and quality of the finish completely transformed the space, and it now looks like a feature of the home again.

I was so impressed with the result that I asked Craig back to complete another project—restoring my front Queenslander staircase. Once again, the workmanship was outstanding. He repaired the damaged timber, replaced the sections that needed attention, and finished it with a weather-resistant stain that perfectly suited the character of the home.

Since then, I've continued to use Craig whenever he's available because I know the job will be done properly the first time. Each project has been in the $2,000–$2,800 range, and I've always found the pricing fair for the quality of workmanship and service provided.

I've already recommended Around the House & Co. to family and friends because I know they'll receive the same honest advice, fair pricing and high-quality workmanship. If you're looking for someone reliable, professional and who genuinely cares about the finished result, I couldn't recommend Craig highly enough.

⭐ 5/5 – Outstanding workmanship, excellent communication, fair pricing and genuine attention to detail.